Terms & Conditions | Registration

These terms and conditions govern your participation in the Conference Design produced and operated online ISANA Conference (‘the Event’), on behalf of ISANA (‘the Host’).  By registering for the ISANA Conference, you agree to these terms. If you are registering on behalf of another individual, it is your responsibility to ensure the person participating is aware of these terms and accepts them. By completing the registration on behalf of another individual you are warranting that you have made the participant aware of these terms and that they have accepted these terms.

1. Payment for Registration

Payment of the applicable fee for the Event is due within 7-days of submitting your registration. If you are registering within 90-days of the Event you will be required to pay at the time of registering, using a credit card. If such payment is insufficient or declined for any reason Conference Design may refuse access to the Event and shall have no liability in this regard.

2. Currency and GST

All prices are quoted in Australian Dollars (AUD$) and include GST, unless otherwise stated.

3. Confirmation and Tax Invoice

Once you have completed your registration, you will be sent a confirmation email with a PDF Tax Invoice. Please ensure that your valid email is entered correctly on the registration form and check your junk mail folder in case your confirmation email(s) are caught by spam filters.

Essential information for registered attendees will be sent electronically to the email address that is provided at the time of registration.

4. EFT Payments

Please include the EFT Reference shown on your Tax Invoice when submitting an EFT and email Conference Design the details including date, amount and your bank’s reference.

BSB: 017 010
Account #: 1085 82575
Account Name: Conference Design Pty Ltd
Bank: ANZ Bank, 61 Liverpool Street, Hobart 7000
Swift Code: ANZBAU3M

 5. Credit Card Payments

Credit card charges appear as Conference Design Pty Ltd on your card statement. When using the online payment system credit card transactions will be processed directly by ANZ eGate and Conference Design does not store or transmit your credit card details. ANZ eGate is a secure and PCI compliant platform.

6. Program changes

ISANA and Conference Design reserve the right to change any and all aspects of the Event, including but not limited to, the Event name, themes, content, program, speakers, format, performers, hosts, moderators, venues, and times. Where the Event is entirely virtual, content may be recorded and may be accessible to paying registered participants for a period of time following the Event broadcast.

7. Intellectual Property

All intellectual property rights to the Event content, and all materials distributed at or in connection with 2021 ISANA are owned by the Host, Conference Design, the sponsors, &/or speakers presenting at the conference. Participants may not use or reproduce or allow anyone to use or reproduce any trademarks or other trade names appearing at the Event, in the Event content, or in any materials distributed at or in connection with the Event for any reason without the prior written permission from ISANA or Conference Design.

No part of the Event may be recorded, reproduced or transmitted in any form or by any means, electronically or mechanically, including but not limited to video or audio recording, photographing, photocopying or any other information storage or retrieval system known now or in the future, without the explicit written permission of ISANA or Conference Design.

8. Limitations on Use

By registering for the Event, you agree not to sell, trade, transfer, or share your registration unless such transfer is granted by ISANA or Conference Design. If ISANA or Conference Design determines that you have violated this policy, Conference Design may cancel your registration, retain any payments made by you, report you to law enforcement authorities, and ban you from future events.

9. Disruptive Conduct

You acknowledge and agree that ISANA and/or Conference Design reserve the right to exclude any person from registering for, or participating in, any Event.  In addition, ISANA and/or Conference Design may remove any person from the Event if, in their sole discretion, determine that your participation or behaviour creates a disruption or hinders the Event or the enjoyment of the Event content by other attendees.

10. Insurance

The registration fees do not include insurance of any kind. Participants are advised to take out appropriate insurance.

Neither the Host nor Conference Design covers individuals against the cancellations of bookings for any reason including cancellation or postponement of the Event or for theft or damage to belongings.

11. Registration Cancellation

Any individual registration cancellation requests are subject to the cancellation policy listed below and as agreed to when registering for the Event.

Registrations cancelled up to 90-days prior to the conference will be eligible for a full refund where the payment was made online by credit card.  In all other cases, a $200 administration fee will be charged.

Cancellations notified within 90-days prior to the Event will not be eligible for any refund, however, another person may participate in the Event.

All registration cancellations must be advised via email to Conference Design.

12. Conference Cancellation or Postponement

The Host and Conference Design do not accept any liability for losses incurred (such as travel costs, hotel costs or any other costs or expenses) if the Event is cancelled or postponed due to an unforeseen occurrence or any other occurrence that renders performance of this Event inadvisable, illegal, impracticable or impossible.

An unforeseen occurrence shall include, but shall not be limited to: an Act of God; infectious disease outbreak, industrial disruptions, service provider failures, governmental restrictions and/or regulations; war or apparent act of war; terrorism or apparent act of terrorism; disaster; civil disorder, disturbance, and/or riots; curtailment, suspension, and/or restriction on transportation; or any other emergency.

The Host and Conference Design continue to monitor government advice in relation to COVID-19; the health and safety of all attendees to the Event is of the utmost importance.  If the Event is cancelled or changed to an online or hybrid Event due to a force majeure occurrence before the first day of the Event, any partial refunds will be issued after the payment of the Event liabilities and expenses.

13. Limitation of Liability

The Host and Conference Design does not take responsibility for technical issues outside of their control, i.e., internet and power outages. Where possible the Host and Conference Design will supply backup solutions to avoid any prolonged interruptions, but this cannot be guaranteed if the cause of the interruption falls outside their jurisdiction.

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