Tuesday 3 December 2019

0830 Workshop Registration Open
0830 Arrival tea and coffee

PRE-CONFERENCE WORKSHOPS

These Professional Development opportunities will be held Tuesday 3rd December prior to the Welcome Reception and are an additional cost to attend.  Please book during registration. Non-Delegates are welcome to attend.

WORKSHOP 1 WORKSHOP 2
0900-1200

National Code Tutorial Workshop


Click here for full description


Fees: $190 Members Delegate / $300 Non-Member Delegate  / $230 Members Non-Delegate / $350 Non-Member Non-Delegate

Accommodation Workshop:  Pitfalls and practicalities
Facilitator: Molly Bonnefin


Settling into appropriate accommodation is a major challenge and can make the difference between well-adjusted students or those who start off on the wrong foot and struggle to catch up.  This workshop will cover issues in supporting students and our practices including:

Click here for full description


Fees: $150 Members Delegate / $200 Non-Member Delegate / $200 Members Non-Delegate / $250 Non-Member Non-Delegate

1200-1300 Lunch for workshop participants | Foyer, Bayview Eden
1300-1700 Roundtable Meeting (by invitation only) | Dame Nellie Melba Room, Bayview Eden
WORKSHOP 3 WORKSHOP 4
1300-1600 Foundations of International Student Advising 
Facilitator: Mary Ann Seow


While the growth of international education and international student enrolments has changed the way we provide services to students over the past decade, the principles of effective and accurate student advising remain key to successful student experiences. This session will outline the fundamental elements of effective student advising, and the required knowledge and skills to:

Click here for full description


Fees: $150 Members Delegate / $200 Non-Member Delegate / $200 Members Non-Delegate / $250 Non-Member Non-Delegate

Complying with the Code: Accommodation for younger overseas students
Facilitator: Molly Bonnefin


Ensuring that minors are appropriately accommodated requires a solid understanding of Standard 5 of the National Code and how it applies to your organisation.

Click here for full description


Fees: $150 Members Delegate / $200 Non-Member Delegate / $200 Members Non-Delegate / $250 Non-Member Non-Delegate

1700 Council Meeting | Dame Nellie Melba Room, Bayview Eden
1600-1800 Marketplace Bump In

Wednesday 4 December 2019

0730 Registration Desk Open | Foyer
Speakers Preparation Room Open | Lord Melbourne Room
0800 Arrival tea and coffee
OPENING SESSION | Parkside B
0830-0900 Welcome to Country | Parbin-ata Carolyn Briggs AM
Official Opening | The Right Honourable The Lord Mayor of Melbourne, Sally Capp
Welcome to Delegates
0900-1000 Keynote Speaker: Tracy Harris, Executive Director, Global Development and Performance, RMIT
30 years in international education: A journey?


Tracy Harris joined RMIT University in December 2017 as the Executive Director, Global Development and Performance.  In this role Tracy is responsible for driving the development of the University’s international partnerships including the management of risk, and nurturing collaborative relations with partner institutions and internal stakeholders. Full biography

1000-1100 Student Panel
Chair: Melanie Duncan


Student representatives and alumni will reflect on their overall student experience and journey thus far. They will consider their experiences and reflect on the programs and information that education providers and agencies have provided to them. If the students were in charge of the student experience, what would they advocate and how would this be justified? Given the challenges of budgets, limited resources and student needs, what would our students propose?

1100-1130 Morning Tea
 CONCURRENT SESSION 1
STREAM 1: PARKSIDE 5
Health & Wellbeing
STREAM 2: PARKSIDE 4
Employment & Employability
STREAM 3: PARKSIDE 3
Student Voices
STREAM 4: PARKSIDE 2
Teaching & Learning
1130-1155

PANEL
Emerging issues in addressing mental health

What does the research tell us about international student mental health?
Chair: Helen Forbes-Mewett

PANEL
How are international students best served by WiL programs?

Is it the provider’s responsibility to prepare international students for employment?
Panel: Rachael Baron, Sharon Cook, Danny Ong

Giving ELICOS students a voice through quality assurance
Ana Bratkovic
A roadmap to a structured learning strategies curriculum for nursing students: Pitfalls & stepping stones
Dr Marsha Nicholson-Ramdeen, Lauren Orlando, Dr Roxann Lewis-Roberts


Preparing the next generation of nurses: An across sector collaborative approach
Dr Marsha Nicholson-Ramdeen, Lauren Orlando, Dr Roxann Lewis-Roberts

1200-1225 Provider intervention strategies for students at risk of unsatisfactory course progress
Klara Major
1230-1255 Identifying the barriers and enablers to accessing sexual health information and services by international students in Australia
Carolyn Slattery
Giving students the edge on their pathway to a fulfilling career
Katie McPhee
Fighting hidden sexism: Findings from Tea Talks for international students
Belle W.X. Lim
Cognitive processing course: A student-faculty collaborative program for at-risk students
Dr Andrea Vaughans
1300-1325 Engaging with International Students to meet their sexual & reproductive health needs
Helen Rogers, Galuh Sapthari
Factors contributing to obtaining employment in China: Australian Chinese Graduates experiences
Dr Jasvir Kaur, Nachatar Singh
A diary study examining how international students juggle university study and part-time work commitments
Jacky Zhang
Support international student’s wellbeing by understanding the culture and language differences – focus on the Chinese student cohort
Nick Ko, Jack Yang
1330-1430 Lunch
PLENARY SESSION | Parkside B
1430-1530 Keynote Speaker: Rebecca Hall, Senior Industry Specialist, International Education, Austrade


Rebecca Hall leads Austrade’s engagement in promoting Australia’s international education sector. As the Senior Industry Specialist, International Education, Rebecca forms part of the Trade and Investment Senior Leadership team, engaging across the Austrade global network and sector. She oversees Austrade’s AIE2025 strategy and Austrade services to support international education sector sustainability. Full biography

1530-1600 Afternoon Tea

  • Newcomers Networking Opportunity (for first timers to an ISANA conference)

SPECIAL INTEREST FORUMS

These are discussion groups without formal presentations.  The chair will introduce the topic and encourage discussion and questions from participants.  Delegates may select which forum they wish to attend on Wednesday and Thursday during the registration process.  You may change your mind onsite.  We encourge the submission of discussion topics and questions prior to the conference; please email these to the secretariat at mail@conferencedesign.com.au

FORUM 1 FORUM 2 FORUM 3 FORUM 4 FORUM 5 FORUM 6
PARKSIDE 1 PARKSIDE 2 PARKSIDE 3 PARKSIDE 4 PARKSIDE 5 DAME NELLIE MELBA
1600-1700 Directors & Office Managers, Compliance and Governance, Academic Progress Monitoring Student Employment, WIL & Graduate Outcomes Transition to Study & First year experience Study Abroad & Exchange, Sponsored Students Student Advisory Services Under 18 Students and Accommodation
1700-1900

WELCOME RECEPTION


Welcome to the ISANA Annual Conference! This is the first social opportunity to catch up with your interstate colleagues and sponsors and exhibitors of the meeting.  The welcome reception also provides a great opportunity to meet delegates who are attending the conference for the first time.  

Inclusive for full delegates.  Additional tickets $45

The Welcome Reception is sponsored by ISA Student Advocates.  Ivan McKinney, Managing Director, will proviide the welcome address

Thursday 5 December 2019

0800 Registration Desk Open | Foyer
Speakers Preparation Room Open | Lord Melbourne Room
0800 Arrival tea and coffee
PLENARY SESSION | Parkside B
0830-0915 Keynote Speaker: Melissa Banks, Pro Vice Chancellor International at James Cook University; President of the International Education Association Australia (IEAA)


Melissa Banks is the Pro Vice Chancellor International at James Cook University. Melissa provides leadership and oversight of JCU’s international engagement encompassing strategy development and implementation in the areas of inbound international student recruitment, international student support, outbound mobility and international partnerships and alliances. Full biography

0915-1015 Plenary Panel: Decolonising the student experience: Are we helping or hindering the evolution of student identities?
Chair: Arfa Noor, Associate Director, Sponsor Relations and Borderless Delivery at University of Adelaide;Board member, International Education Association of Australia (IEAA)


Our identities are constructed and developed as we interact with our environment – moulded by power dynamics, defined by societies we exist in and nurtured through curiosity and knowledge.

The time that international students spend with us is critical in the formation and allocation of their identities. In many ways, we become gatekeepers of these complex identities. In an era of greater political engagement and mass information connectivity, we must question whether our approach to student engagement adequately caters to a generation better equipped to articulate their intersectional identities than ever before. In the pursuit of our vision to progress global citizenship and soft diplomacy, are we socialising our students to see their cultures and heritage as something of very little value beyond tokenistic cultural dress-ups and potlucks? Are we actively suffocating the evolution of critical elements of their selves that we see as ‘foreign’?

Join the conversation with Arfa Noor – a product of Australian international education, navigating the sector as a practitioner for over 8 years and slowly learning to reclaim her identity from the colonial baggage she has been carrying since her days as an international school student in Pakistan.

1015-1045 Morning Tea
 CONCURRENT SESSION 2
STREAM 1: PARKSIDE 5
Collaboration
STREAM 2: PARKSIDE 4
Innovation & Collaboration
STREAM 3: PARKSIDE 3
Health & Wellbeing
STREAM 4: PARKSIDE 2
Quality & Regulation
1045-1110

PANEL
Student support programs and projects Study Melbourne projects 

Inspiring change: Working with new partners
Chair: James Borman

“You already know somebody”: The International Postgraduate Student Mentoring Project
Georgia Killick, Ashleigh McIntyre
Mental health and wellbeing: How gambling harm impacts international students physical, social and emotional wellbeing and support strategies
Cherry Louey, Isolde Scherrer
PRISMS admissions and compliance
Ben Houston
1115-1140 “Won’t you please, please help me?”
Greg Zaharis
1145-1210 Capacity building as a pathway to student wellbeing
Kathryn Lysons, Karen Poh
Medical student support project – enabling our future doctors to thrive
Catherine Fitzgerald
Contact Points: Enabling international students during critical incidents
Catherine Gomes, Manorani Guy
A comparison of Overseas Student Health Cover
Rebecca Reeves
1210-1330 Lunch

  • 1230-1320 ISANA AGM: All members welcome
  • 1230-1320 ISANA NZ Get together: NZ Delegates connect over lunch and interact on  ISANA NZ executive proposals for calendar of events for 2019-2020 and update on working parties and government agency connections and channels for input.
 CONCURRENT SESSION 3
STREAM 1: PARKSIDE 5
Quality & Regulations
STREAM 2: PARKSIDE 4
Innovation & Collaboration
STREAM 3: PARKSIDE 3
Student Experience
STREAM 4: PARKSIDE 2
Stakeholder Engagement
1330-1355

PANEL
Quality Assurance & Regulation

Join a panel of experts to discuss the impact and role of regulation on quality assurance and innovation in student support and services to enhance the overall student experience

Education Queensland International presents ‘Your Passport to Queensland’: Get ready to play with an innovative orientation app for international students
Lena Mete
Remembering our Rs – Good Pastoral Care is very important in building reputation,retention and recommendation for a sustainable effect in recruitment through word of mouth marketing
Terry McGrath
Connecting with community – fostering favourable engagement with families of international students!
Emily Tzu-Ping Ou, Semra Tastan
1400-1425 Student Orientation: With the students and for the students
Mahin Mahjabeen
Working collaboratively to keep students safe: A beach and water safety program in NSW
Belinda Meggitt
1430-1455 What the International Student Survey tells us about student wellbeing and support services
Steve Nerlich, Stephen Connelly
Getting started at Monash: Student aMigos
Wendy Blastock, Lloyd Gordon
Addressing exploitation of international students at work and in accommodation: What information and services can make a difference?
Dr Laurie Berg
Water safety and enjoyment for international students: A partnerships approach
Professor Jeff Wilks
1500-1525 Preparing international students for life in Australia: The student perspective on what they need and what they are (not) getting?
John Wellard
Peer advice, mentoring and providing support to students at La Trobe College Australia
Usha Rao, Jason Cormick
From the W-curve model to N-curve model: toward a new understanding of the re-entry experiences of returning international students after studying abroad. A case study of Saudi Arabia
Dr Naif Daifullah Z Alsulami
The necessary reformation of education agency for improving international students’ wellbeing
Iris Tsien
1530-1555 International Education from a Saudi Perspective: Taif University and its best practice guide
Dr Salih Alzahrani, Dr Hatim Alqurashi
Discussion Discussion Discussion
1555-1620 Afternoon Tea
PLENARY SESSION | Parkside B
1620-1705 Keynote Speaker: Chris Beard
Why professionalise? Have we done enough to support international students (and enrolling providers) with qualified staff?


Chris has worked in international education for 26 years. For most of this professional life he has had daily contact with international students through teaching and advising.  He co-teaches a postgraduate course in International Education for Victoria University of Wellington’s MEd programme. Based in Wellington, Chris is Executive Officer for ISANA NZ and is responsible for the Association’s professional development programme. He liaises with education providers, partners and government agencies on ISANA NZ’s behalf, and is particularly interested in supporting innovative practice that enhances the international student experience.

1705 Sessions close, dress for dinner
1830 Meet the coach out the front of Bayview Eden to be transported to the dinner.
1900 till late

GALA DINNER | The Park


To celebrate the 30th Anniversary of the ISANA annual conference it is with great pleasure that the Organising Committee of the 2019 ISANA conference invite you to attend the Conference dinner on Thursday 5th December at 7pm. The dress up theme for the night will be ‘International Black Tie’. Dress to impress at ISANA’s 30 year celebration dinner!  Vogue up and step into your best evening number or glitz it in your national costume! Transport will be provided from the conference venue to and from the dinner.

Inclusive for full registrations but bookings essential.  Additional tickets $130.  Book during registration.

The Gala Dinner is sponsored by Sonder.

Friday 6 December 2019

0830 Registration Desk Open | Foyer
Speakers Preparation Room Open | Lord Melbourne Room
PLENARY PANEL | Parkside B
0900-0930 ISANA Vic/Tas Branch has been involved in a number of projects and activities over the last 18 months. The Branch will share information about the projects that have contributed to the international student experience in Victoria.
0930-1015 Plenary Panel: What headwinds are we facing: Emerging challenges in international education
Chair: Fazal Rizvi, Professor of Global Studies in Education at the University of Melbourne; Emeritus Professor at the University of Illinois at Urbana-Champaign
1015-1045 Morning Tea
 CONCURRENT SESSION 4
STREAM 1: PARKSIDE 5
Collaboration & Interventions
STREAM 2: PARKSIDE 4
Innovation & Collaboration
STREAM 3: PARKSIDE 3
Health & Wellbeing
STREAM 4: PARKSIDE 2
Student Experience
1045-1110 Have you done your check-ins? An approach to identifying students at-risk at the Centre for Languages, Wintec
Karen Kemsley
AUT Student Association – Foodie Godmother (free pantry, community gardens and all day breakfast initiative)
Mauricio Lozano Arbelaez
I am not the only one – a workshop on best practice for sexual health peer education program
Priyadi Prihaswan, Tim Chen, Belinda Meggit
Improving student experience outcomes across New Zealand through research, partnership and digital delivery
Sahinde Pala
1115-1140 Collaborative student-led strategies and communication as a driver of safety and wellbeing
Caroline Halliday
IT’S MORE THAN JUST A COFFEE BUZZ.. How a weekly, on campus, pop-up Cafe for International students changed the student experience and created a true sense of community and connectedness
Louise Myers, Alex Salvador
Collaborative Supervision: Best practice to improve student well-being and empowering student services staff
Helen Nicholls-Stary, Katy Dib
1145-1210 Utilising student-led Peer Mentoring to address identified health risks and support gaps
Krystal Agourram, Lynette Round
Starting a new page – awareness of the harm & risk of gaming and gambling
Wun Kwan Chan
1210-1300 Lunch – joined by ISANA Life Members
CLOSING PLENARY | Parkside B
Chair: Melanie Duncan
1300-1330 Plenary Speaker: Anna Kent
Coordinating Committees: from the 1950s to the 1990s – the origins of international student support and community engagement
1330-1515 ISANA 30th Anniversary Symposium – Looking Forward, Looking Back
1515-1530 Conference Wrap Up and Handover 2020
1530-1600 Join the 2019 committee and a farewell glass of bubbles and afternoon tea before you depart. 

ABOUT THE ASSOCIATION

ISANA International Education Association is the representative body for professionals in Australia and New Zealand who work in international student services, advocacy, teaching and policy development in international education. For more information, please visit the ISANA website.

Conference Managers

Please contact the team at Conference Design with any questions regarding the conference.

Photo Credits: Department of Education and Training; Study Melbourne; Visit Victoria

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