An email has been sent to you with your log in details. Please check your junk mail folder if you have no received it, otherwise contact mail@conferencedesign.com.au
TIPS FOR GETTING THE MOST OUT OF YOUR EXPERIENCE
- USE GOOGLE CHROME 2010+
Chrome is the recommended browser for the best user experience. Avoid additional internet browsers/windows being open concurrently. - USE A LAPTOP, NOTEBOOK or DESKTOP COMPUTER
- CLEAR COOKIES & CACHE
Find out how HERE - ENABLE YOUR MICROPHONE AND CAMERA
- CLOSE APPLICATIONS
Turn off and close out any unused applications - LOG IN EARLY
We recommend logging in at least 15 minutes before the scheduled start time, to become familiar with the portal. - SOUND ON
Make sure your computer’s sound is on. For the best audio experience, use external speakers with adjustable volume control. - HAVING TECHNICAL DIFFICULTIES? REFRESH!
- SET UP YOUR PROFILE, SO YOU CAN BE FOUND
Set up your profile when you first log in, so your colleagues can identify you in the Networking Hub. - DO NOT USE THE BACK ARROW
Do not use the back arrow on the browser window, otherwise, you will be logged out of the system, instead select “back to timeline”. - USE TECH SUPPORT
Tech Support is available (red headset icon located at the top right-hand side of the OnAIR Portal)
HAVE QUESTIONS?
View the FAQ page or contact Conference Design should you have any additional queries.
