ISANA 2019 Conference Program

All delegates will receive on registration at the conference a printed Pocket Program to complement the Meeting App.

If you wish a copy of the program prior download a PDF of the Program by clicking on this image.


Tuesday 3 December 2019

0830 Workshop Registration Open
0830 Arrival tea and coffee

PRE-CONFERENCE WORKSHOPS

These Professional Development opportunities will be held Tuesday 3rd December and are an additional cost to attend.  Please book during registration. 

WORKSHOP 1 – Parkside 3 WORKSHOP 2 – Parkside 2
0900-1200 National Code Tutorial Workshop
Facilitator: Dr Paula Durance


Education institutions enrolling international students have responsibilities for the welfare and support for their students, as well as for a number of third parties. Professional staff, community groups and related organisations who work with international students therefore need to be familiar to some degree with ESOS and the National Code 2018. 

Click here for full description


Fees: $190 Members Delegate / $300 Non-Member Delegate  / $230 Members Non-Delegate / $350 Non-Member Non-Delegate

Accommodation Workshop: Pitfalls and practicalities
Facilitator: Molly Bonnefin & Ben McCarthy


Settling into appropriate accommodation is a major challenge and can make the difference between well-adjusted students or those who start off on the wrong foot and struggle to catch up.  This workshop will cover issues in supporting students and our practices including:

Click here for full description


Fees: $150 Members Delegate / $200 Non-Member Delegate / $200 Members Non-Delegate / $250 Non-Member Non-Delegate

1200-1300 Lunch for workshop participants | Foyer, Bayview Eden
1300-1700 Roundtable Meeting (by invitation only) | Dame Nellie Melba Room, Bayview Eden
WORKSHOP 3 – Parkside 3 WORKSHOP 4 – Parkside 2
1300-1600 Foundations of International Student Advising 
Facilitator: Mary Ann Seow


While the growth of international education and international student enrolments has changed the way we provide services to students over the past decade, the principles of effective and accurate student advising remain key to successful student experiences. This session will outline the fundamental elements of effective student advising, and the required knowledge and skills to:

Click here for full description


Fees: $150 Members Delegate / $200 Non-Member Delegate / $200 Members Non-Delegate / $250 Non-Member Non-Delegate

Complying with the Code: Accommodation for younger overseas students
Facilitator: Molly Bonnefin & Patrick Ashe


Ensuring that minors are appropriately accommodated requires a solid understanding of Standard 5 of the National Code and how it applies to your organisation.

Click here for full description


Fees: $150 Members Delegate / $200 Non-Member Delegate / $200 Members Non-Delegate / $250 Non-Member Non-Delegate

1630-1900

Secret City Tour – Discover Melbourne! | Depart from Bayview Eden (conference venue)


Join us on a secret discovery tour of Melbourne Tuesday afternoon ending with a cocktail reception at a mystery location!  Tour will depart the Bayview Eden 4.30pm and conclude in Docklands at 7pm so delegates can proceed to their choice for dinner or make their own way back to their accommodation.  The conference will cover most costs but we ask participants for a small payment of $10 to cover incidentals.  Book during registration or email mail@conferencedesign.com.au to add the tour to your existing registration.

1700 Council Meeting | Dame Nellie Melba Room, Bayview Eden
1600-1800 Marketplace Bump In
1830-2000 SPECIAL EVENT – BOOK NOW
Welcome to Melbourne Event |
Medibank Place – Conveniently located next to Southern Cross Station
(Park Level, 720 Bourke Street, Docklands. Lost? Call Del 0429 105 056)


A warm welcome to Melbourne and the 2019 ISANA Annual Conference. This event provides the opportunity for delegates who may not have been able to join the ‘Secret discovery tour of Melbourne’  with the first social opportunity to catch up with your interstate colleagues and sponsors and exhibitors.  We will be joined a special guest from Smiling Mind to discuss the benefits of mindfulness for ourselves and our students.

Attendees will have the opportunity to meet and mingle with international students and listen to their stories about their journey in Australia.  Medibank Place is known for its unique office design, we will be offering tours of the building for anyone who is interested.  Drinks and Nibbles provided.

RSVP by emailing Deleine Gavin-Cox (deleine.gavin-cox@medibank.com.au) or by clicking here, please provide dietary requirements.

Wednesday 4 December 2019

0730 Registration Desk Open | Foyer
Speakers Preparation Room Open | Lord Melbourne Room
0800 Arrival tea and coffee
OPENING SESSION | Parkside B
Chair: Bronwyn Gilson
0830-0900 Welcome to Country | Parbin-ata Carolyn Briggs AM, Boon Wurrung Elder
Official Opening | The Right Honourable The Lord Mayor of Melbourne, Sally Capp
Welcome to Delegates
0900-1000 Keynote Speaker: Tracy Harris, Executive Director, Global Development and Performance, RMIT
30 years in international education: A journey?


Tracy Harris joined RMIT University in December 2017 as the Executive Director, Global Development and Performance.  In this role Tracy is responsible for driving the development of the University’s international partnerships including the management of risk, and nurturing collaborative relations with partner institutions and internal stakeholders. Full biography


Session generously sponsored by Bridging Translation

1000-1100 Plenary Panel: Student Panel
Chair: Melanie Duncan, ISANA Life Member, Assistant Director Student Wellbeing Operations, RMIT University


Student representatives and alumni will reflect on their overall student experience and journey thus far. They will consider their experiences and reflect on the programs and information that education providers and agencies have provided to them. If the students were in charge of the student experience, what would they advocate and how would this be justified? Given the challenges of budgets, limited resources and student needs, what would our students propose?

1100-1130 Morning Tea – catering break sponsored by AMES Australia
 CONCURRENT SESSION 1
STREAM STREAM 1: PARKSIDE 5
Health & Wellbeing
STREAM 2: PARKSIDE 4
Employment & Employability
STREAM 3: PARKSIDE 3
Student Voices
STREAM 4: PARKSIDE 2
Teaching & Learning
CHAIR Melvin Sharma Paula Durance Deleine Gavin-Cox   Annette Kalczynska
1130-1155

PANEL
Emerging issues in addressing mental health


What does the research tell us about international student mental health?
Chair: Helen Forbes-Mewett
Panel: Catherine Gomes, Dr Ashley Humphries, Sam Miles 

PANEL
How are international students best served by WIL programs?


Is it the provider’s responsibility to prepare international students for employment?
Panel: Rachael Baron, Sharon Cook, Danny Ong

Giving ELICOS students a voice through quality assurance
Ana Bratkovic
Understanding by design: A multisectoral approach to redesigning.  Learning strategies for the nursing curriculum
Dr Marsha Nicholson-Ramdeen, Lauren Orlando, Dr Roxann Lewis-Roberts
1200-1225 Provider intervention strategies for students at risk of unsatisfactory course progress
Klara Major
1230-1255 Identifying the barriers and enablers to accessing sexual health information and services by international students in Australia
Carolyn Slattery
Giving students the edge on their pathway to a fulfilling career
Katie McPhee
A diary study examining how international students juggle university study and part-time work commitments
Jacky Zhang
Cognitive processing course: A student-faculty collaborative program for at-risk students
Dr Andrea Vaughans
1300-1325 Engaging with International Students to meet their sexual & reproductive health needs
Helen Rogers, Galuh Sapthari
Factors contributing to obtaining employment in China: Australian Chinese Graduates experiences
Dr Jasvir Kaur Nachatar Singh
Support international student’s wellbeing by understanding the culture and language differences – focus on the Chinese student cohort
Nick Ko, Jack Yang
1330-1430 Lunch – catering break sponsored by AMES Australia
PLENARY SESSION | Parkside B
Chair: Bronwyn Gilson
1430-1530 Keynote Speaker: Rebecca Hall, Senior Industry Specialist, International Education, Austrade
Leading and inspiring through collaboration: A view from Austrade and state and territory destination partners on the promise of international education


Rebecca Hall leads Austrade’s engagement in promoting Australia’s international education sector. As the Senior Industry Specialist, International Education, Rebecca forms part of the Trade and Investment Senior Leadership team, engaging across the Austrade global network and sector. She oversees Austrade’s AIE2025 strategy and Austrade services to support international education sector sustainability. Full biography

1530-1600 Afternoon Tea – catering break sponsored by AMES Australia

  • Newcomers Networking Opportunity (for first timers to an ISANA conference) | Parkview 1
  • SIF Chairs Meeting | Dame Nellie Melba

SPECIAL INTEREST FORUMS

These are discussion groups without formal presentations.  The chair will introduce the topic and encourage discussion and questions from participants.  Delegates may select which forum they wish to attend on Wednesday and Thursday during the registration process.  You may change your mind onsite.  We encourge the submission of discussion topics and questions prior to the conference; please email these to the secretariat at mail@conferencedesign.com.au

FORUM FORUM 1
PARKSIDE 1
FORUM 2
PARKSIDE 2
FORUM 3
PARKSIDE 3
FORUM 4
PARKSIDE 4
FORUM 5
PARKSIDE 5
FORUM 6
DAME NELLIE MELBA
CHAIR Sharon Cook Tash Pressley Sam Hilbig & Patrick Ashe Charlotte Long Shawna Hooton Mary Ann Seow
1600-1700 Student Employment, WIL & Graduate Outcomes Directors & Office Managers, Compliance and Governance, Academic Progress Monitoring Under 18 Students and Accommodation Transition to Study & First year experience Student Advisory Services Study Abroad & Exchange, Sponsored Students
1700-1900

WELCOME RECEPTION


Welcome to the ISANA Annual Conference! This is the first social opportunity to catch up with your interstate colleagues and sponsors and exhibitors of the meeting.  The welcome reception also provides a great opportunity to meet delegates who are attending the conference for the first time.  

Inclusive for full delegates.  Additional tickets $45

The Welcome Reception is sponsored by ISA Student Advocates.  Ivan McKinney, Managing Director, will provide the welcome address

Thursday 5 December 2019

0800 Registration Desk Open | Foyer
Speakers Preparation Room Open | Lord Melbourne Room
0800 Arrival tea and coffee
PLENARY SESSION | Parkside B
Chair: Carla Rey Vasquez, ISANA NZ Co-President
0830-0930 Keynote Speaker: Melissa Banks, Pro Vice Chancellor International at James Cook University; President of the International Education Association Australia (IEAA)
The changing focus on the student experience in the context of emerging institutional challenges and developments


Melissa Banks is the Pro Vice Chancellor International at James Cook University. Melissa provides leadership and oversight of JCU’s international engagement encompassing strategy development and implementation in the areas of inbound international student recruitment, international student support, outbound mobility and international partnerships and alliances. Full biography

0930-1030 Plenary Panel: Decolonising the student experience: Are we helping or hindering the evolution of student identities?
Chair: Arfa Noor, Associate Director, Sponsor Relations and Borderless Delivery at University of Adelaide; Board member, International Education Association of Australia (IEAA)
Panellists: Dhakshayini Sooriyakumaran, Human Rights Director, Australian Centre for Corporate Responsibility; Professor Bronwyn Fredericks, Pro-Vice Chancellor (Indigenous Engagement), University of Queensland
1030-1100 Morning Tea
 CONCURRENT SESSION 2
STREAM STREAM 1: PARKSIDE 5
Collaboration
STREAM 2: PARKSIDE 4
Innovation & Collaboration
STREAM 3: PARKSIDE 3
Student Experience
STREAM 4: PARKSIDE 2
Quality & Regulation
CHAIR Shawna Hooton Deleine Gavin-Cox    Tash Pressley Bronwyn Gilson 
1100-1125

PANEL
Student support programs and projects Study Melbourne projects 


Inspiring change: Working with new partners
Chair: James Borman
Panel: Iain Finlayson, George Halkias, Gina Chinney, Dana Wu

“You already know somebody”: The International Postgraduate Student Mentoring Project
Georgia Killick, Ashleigh McIntyre
Remembering our Rs – Good Pastoral Care is very important in building reputation,retention and recommendation for a sustainable effect in recruitment through word of mouth marketing
Terry McGrath
PRISMS Admission and Compliance Masterclass
Ben Houston
1130-1155 “Won’t you please, please help me?”
Greg Zaharis, Kris De Liseo 
1200-1225 Capacity building as a pathway to student wellbeing
Kathryn Lysons, Chris Lee
Medical student support project – enabling our future doctors to thrive
Catherine Fitzgerald

Contact Points: Enabling international students during critical incidents
Catherine Gomes

A comparison of Overseas Student Health Cover
Alison Coelho
1225-1345 Lunch

  • 1245-1330 ISANA AGM: All members welcome | Parkside 4
  • 1245-1330 ISANA NZ Get together: NZ Delegates connect over lunch and interact on  ISANA NZ executive proposals for calendar of events for 2019-2020 and update on working parties and government agency connections and channels for input | Parkside 5
 CONCURRENT SESSION 3
STREAM STREAM 1: PARKSIDE 5
Quality & Regulations
STREAM 2: PARKSIDE 4
Innovation & Collaboration
STREAM 3: PARKSIDE 3
Student Experience
STREAM 4: PARKSIDE 2
Stakeholder Engagement
CHAIR Mary Ann Seow Molly Bonnefin Laura Tran & Louise Skull Sarah Parrington
1345-1410

PANEL
Quality Assurance & Regulation


Join a panel of experts to discuss the impact and role of regulation on quality assurance and innovation in student support and services to enhance the overall student experience
Chair: Bronwyn Gilson
Panel: Ana Bratkovic, Danielle Hartridge, Klara Major, Sahinde Pala

Education Queensland International presents ‘Your Passport to Queensland’: Get ready to play with an innovative orientation app for international students
Lena Mete
Addressing exploitation of international students at work and in accommodation: What information and services can make a difference?
Dr Laurie Berg
Connecting with community – fostering favourable engagement with families of international students!
Emily Tzu-Ping Ou, Semra Tastan
1415-1440 Student Orientation: With the students and for the students
Mahin Mahjabeen
From the W-curve model to N-curve model: toward a new understanding of the re-entry experiences of returning international students after studying abroad. A case study of Saudi Arabia
Dr Naif Daifullah Z Alsulami
Working collaboratively to keep students safe: A beach and water safety program in NSW
Belinda Meggitt
1445-1510 What the International Student Survey tells us about student wellbeing and support services
Steve Nerlich, Stephen Connelly
Getting started at Monash: Student aMigos
Wendy Blastock, Lloyd Gordon
withdrawn Water safety and enjoyment for international students: A partnerships approach
Professor Nan Bahr
1515-1540 Preparing international students for life in Australia: The student perspective on what they need and what they are (not) getting?
John Wellard
Peer advice, mentoring and providing support to students at La Trobe College Australia
Usha Rao, Jason Cormick-Dockery
International students’ views on sexual health: A qualitative study at an Australian university
Anneka Parker
Solider, aeroplane, chicken – swimming at the City Baths.  RMIT and Medibanks remarkable partnership encouraging water safety and water familiarisation for international students
Paula Soon, Joy Mustapha, Tushar Kondvilkar
1540-1615 Afternoon Tea
PLENARY SESSION | Parkside B
Chair: Paula Durance
1615-1700 Keynote Speaker: Chris Beard
Why professionalise? Have we done enough to support international students (and enrolling providers) with qualified staff?


Chris is Executive Officer for ISANA NZ. Chris leads the association’s professional development programme and liaises with education providers, peak body partners and government agencies. In conjunction with a national education provider, ISANA NZ is working on the development of New Zealand’s first online micro-credentials in International Education. As a teaching fellow, Chris co-teaches an online postgraduate course in International Education for Victoria University of Wellington’s MEd programme.

1700 Sessions close, dress for dinner
1830 Meet the coach out the front of Bayview Eden to be transported to the dinner.
1900 till late

GALA DINNER | The Park, 36 Lakeside Drive


To celebrate the 30th Anniversary of the ISANA annual conference it is with great pleasure that the Organising Committee of the 2019 ISANA conference invite you to attend the Conference dinner on Thursday 5th December at 7pm. The dress up theme for the night will be ‘International Black Tie‘. Dress to impress at ISANA’s 30 year celebration dinner!  Vogue up and step into your best evening number or glitz it in your national costume!

Inclusive for full registrations but bookings essential.  Additional tickets $130.  Book during registration. Transport will be provided from the conference venue to and from the dinner.

The Gala Dinner is sponsored by Sonder.

Friday 6 December 2019

0830 Registration Desk Open | Foyer
Speakers Preparation Room Open | Lord Melbourne Room
PLENARY PANEL | Parkside B
Chair: Paula Durance
0900-0930

ISANA Vic/Tas Report | Jennifer Walsh

ISANA Vic/Tas Branch has been involved in a number of projects and activities over the last 18 months. The Branch will share information about the projects that have contributed to the international student experience in Victoria.

0930-1015 Plenary Panel: What headwinds are we facing?
Chair: Fazal Rizvi, Professor of Global Studies in Education at the University of Melbourne; Emeritus Professor at the University of Illinois at Urbana-Champaign
Panellists: Chris Beard, Executive Officer ISANA NZ; Brett Blacker, CEO, English Australia; Phil Honeywood, IEAA; Derek Scott, CEO and Principal, Haileybury; Arfa Noor, Associate Director, Sponsor Relations and Borderless Delivery at University of Adelaide; Diana Crvenkovic, Manager Student Initiatives, Global Victoria, International Education, Department of Jobs, Precincts and Regions, Study Melbourne
1015-1045 Morning Tea
 CONCURRENT SESSION 4
STREAM STREAM 1: PARKSIDE 5
Collaboration & Interventions
STREAM 2: PARKSIDE 4
Student Leadership
STREAM 3: PARKSIDE 3
Innovation & Collaboration
STREAM 4: PARKSIDE 2
Student Experience
CHAIR  Kathy Matthews  Gary Lee Molly Bonnefin Caroline Stevenson
1045-1110 Have you done your check-ins? An approach to identifying students at-risk at the Centre for Languages, Wintec
Karen Kemsley
Fighting hidden sexism: Findings from Tea Talks for international students
Belle Lim
IT’S MORE THAN JUST A COFFEE BUZZ.. How a weekly, on campus, pop-up Cafe for International students changed the student experience and created a true sense of community and connectedness
Louise Myers, Alex Salvador
Improving student experience outcomes across New Zealand through research, partnership and digital delivery
Sahinde Pala
1115-1140 Collaborative student-led strategies and communication as a driver of safety and wellbeing
Caroline Halliday
PANEL
Student Leadership


Why student leadership?
Chair: Gary Lee


 

Starting a new page – awareness of the harm & risk of gaming and gambling
Wun Kwan Chan
Collaborative Supervision: Best practice to improve student well-being and empowering student services staff
Helen Nicholls-Stary, Lisa Trevaskis, Zoe Fang 
1145-1210 Utilising student-led Peer Mentoring to address identified health risks and support gaps
Krystal Agourram, Lynette Round
1210-1300 Lunch – joined by ISANA Life Members
CLOSING PLENARY | Parkside B
Chair: Melanie Duncan
1300-1330 Plenary Speaker: Anna Kent
Coordinating Committees: from the 1950s to the 1990s – the origins of international student support and community engagement
1330-1515

ISANA 30th Anniversary Retrospective – Looking Forward, Looking Back

ISANA, the Federal Government & international students have been working together for the last 30 years to shape a positive international student experience. This retrospective takes us back to the days of the National Liaison Committee (NLC) through to the establishment of the Council of International Students Australia (CISA), interweaving expert commentary from ISANA life members and past Student Presidents on what’s changed; what’s stayed the same; and our lessons learned.

The retrospective finishes with a glimpse of the future directions of CISA, ISANA and Government.

1515-1530 Conference Wrap Up and Handover 2020
1530-1600 Join the 2019 committee and a farewell glass of bubbles and afternoon tea before you depart. 

ABOUT THE ASSOCIATION

ISANA International Education Association is the representative body for professionals in Australia and New Zealand who work in international student services, advocacy, teaching and policy development in international education. For more information, please visit the ISANA website.

Conference Managers

Please contact the team at Conference Design with any questions regarding the conference.

Photo Credits: Department of Education and Training; Study Melbourne; Visit Victoria

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