Ms Iris Tsien1
1JLL Overseas Education,
In 2017, over 700,000 international students enrolled in Australian institutions. Among this cohort, over 200,000 students are Chinese. Chinese students rely on their parents and education agents to make decisions on the programs they are studying in Australia, as they are accustomed to depending on others rather than think independently to decide their road of the future. Although there are numerous existing education agents in the industry, many of them are lack of knowledge, experience and professional training, which result in misleading advice for students and negative effects on student wellbeing, including depression and stress due to the huge difference between expectation and reality, the poor knowledge of the course and the language barriers. There are three main points that every education agency should ponder and refine: Firstly, what is the way to incorporate student wellbeing at the start of education counselling. Secondly, what professional knowledge that student counsellors should have to ensure students’ wellbeing. Thirdly, what possible resolutions can be offered by the education agency when confronting any factors that could negatively impact student wellbeing during their study. The improved student wellbeing will assist them to explore themselves and eventually make all students truly enjoy their study in Australia.
Ms Iris Tsien is the Managing Director of JJL Overseas Education (Australia). Over ten years, she devotes herself to improve international students’ wellbeing, safety, employment and help educational constitutions develop diversity in recruitment.