Breaking through the limits – WIL ready – work ready at RMIT University Vietnam

Ms Ngoc Doan1, Mr Eric Asato2

1RMIT University Vietnam, Ho Chi Minh, Vietnam, 2RMIT University Vietnam, Ho Chi Minh, Vietnam

The purpose of the presentation under the theme, Employment and Employability, is to share lessons learnt from moving RMIT University Vietnam’s internship support services to 100% online delivery in the 1st trimester of 2020, followed by a blended approach in the 2nd trimester, and continuing with online resource development in the 3rd trimester.

The first part of the presentation will share the background of the lack of employability services in Vietnamese education and how RMIT has been filling the gap pre and during the global pandemic. Then, the presenters will share how RMIT (and stakeholders) adapted with agility and resilience while overcoming challenges of moving internship preparation workshops and support services online. This included sourcing internship learning opportunities across borders and utilizing communication channels with students under lock down.

As a result, online student participation nearly doubled of what had been offered in face to face settings. Students had easier access, needed the services more, and were more confident to ask questions through online communications than in person. Students provided positive feedback to the workshops, one on one consultations, and online resources.

The presentation will end with how RMIT Vietnam plans to continue leading the Vietnamese tertiary education sector with contextualized digital skills credentials ‘RMIT Creds’, in collaboration with industry partners.


My Ngoc (Angie) Doan, Internship Consultant, RMIT University Vietnam, holds a Master of Education degree, specializing in student services from New Zealand. She has 14 years’ varied higher education sector experience in International Relations, International Exchange programs, International Students Support. Her commitment to students was recognized in winning a Living RMIT’s Values award in 2017; and iSOS’s global award for Duty of Care in 2018. Angie also co-presented at international conferences organization zed by iSOS and APCDA. As an Internship Consultant, Angie wishes to enhance the students’ profiles, and leverage RMIT’s great industry connections to help students succeed in their future careers.

Eric Asato, Career Consultant, RMIT University Vietnam, holds a Bachelor of Economics and a Master of Business Administration degree, specializing in lifelong learning. He loves working with students and has over 15 years’ experience in industry and education sectors. His commitment to students was recognized in winning the Award for Excellence in Learning and Teaching and has presented about education technology in career development learning at NAGCAS and APCDA. Eric sees his career consultant role as one in which he can mentor and connect Gen Z to older generations.

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