Mr Greg Zaharis1, Ms Kris De Liseo1
1Uow College, Wollongong, Australia
“Won’t you please, please help me?”
John Lennon & Paul McCartney 1965
The University of Wollongong College delivers ELICOS (English Language Intensive Courses for Overseas Students), EAP (English for Academic Purposes) courses and University Pathway courses. We have a diverse range of student cohorts including domestic school leavers, mature age students and international students. We also offer Higher Education Diploma courses and Vocational Certificate and Diploma courses. Our Student Support model is centred on the student experience underpinned by the Student Support framework. Academic students, who do not meet progression requirements, are provided with a Personal Support Plan and assigned to a Course Progress Advisor. Additional services include Student Advisors, Teacher consultations, English Language Support, Peer Learning Program, and ‘Studiosity’, an online tutor service. Counselling Services are also provided by registered psychologists. Disability, Legal and Accommodation services are provided by the University of Wollongong. Collaboration with internal and external stakeholders is key to delivering successful student outcomes.
Greg Zaharis and Kris De Liseo are Student Advisors at UOW College. Greg has a background in ESL teaching in the secondary and tertiary sector and has been employed in student support services for 10 years. Kris also has a background in primary and tertiary education and has been a teacher for 15 years and more recently in student support services for 5 years.