Student Orientation: With the students and for the students

Ms Mahin Mahjabeen1

1Flinders University, Adelaide, Australia

This presentation will showcase how Flinders University has evolved and reshaped its international student orientation program adopting a “Just in Time” information dissemination model delivered through the first semester. The most significant innovation was using our international students as co-designers, advisors and partners in the design and delivery of some of the orientation activities and collaborating productively with other central units to deliver those activities more effectively. Continuing international students volunteered and contributed in the review of the orientation content, design and the delivery mode. This led to more student engagement in the organisation of orientation activities providing greater opportunities for continuing international students to engage in on-campus experiences. A unique series of tailored workshops addressing students’ time specific needs were developed in consultation with the students. This approach has been well received by commencing international students and simultaneously, empowered the continuing international students who felt valued and hence developed a sense of belonging to the institution. Student feedback has demonstrated that the program has helped them to connect with the international students, engage with the institution and utilise the support services available to them.


Mahin studied her Masters of Business Administration at the University of South Australia as an international student and was a recipient of the prestigious “Chancellor’s list” award. Being a previous international student, Mahin is well aware of the support that international students look for and need. Working at the university sector for more than fourteen years in different roles has broadened her knowledge and understanding of the administrative and legislative side of these needs. Mahin is currently working as an international student advisor at Flinders University. She is responsible for the overall coordination of the international student orientation. She is very dedicated in supporting international students and she is actively involved in various voluntary work supporting the international community.

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